![]() ![]() ![]() Regarding attachments, you’ll see an “Upload file” text at the bottom while completing the form. The response time will depend on the complexity of your case and your VIP status. Click “Submit” and wait for IMVU Support Team’s response which will arrive via your registered email. ![]() Write a detailed description of your problem, especially if you’ve made a more severe mistake mentioned above and want to avoid losing your account.In this case, you’ll click on “Age Verification Request.” For changing your age, the appropriate type would be “General Support.” Choose the case category from the drop-down menu.Start by typing in the subject of your submission, something like “Change age.” This might prompt related articles to pop up on the right side under “Need answers fast?” and give you more thorough instructions. The form you’ll need to fill out will be on the left side. You’ll be taken to IMVU’s help website, so make sure you’re connected to the Internet.Tap on the “Help Center” button in the pop-up menu.Navigate to the “Home” tab and click on your profile icon in the top right corner.Open the IMVU app on your desktop and log into our account if you haven’t already done so.Here’s how to ask for age correction through your desktop. Whichever group you fall into, it’s worth attempting to fix your age as soon as you spot the mistake and, hopefully, keep your account alive. However, you will be banned if you lied about being underage. On the other hand, as an adult who mistakenly puts the wrong age somewhere over 18, you won’t actually get in trouble for it. That being said, as a minor who put their age over 18, action will be taken against your account. ![]()
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